How do I cancel the subscription and stop automatic renewal?

Q1: How is the subscription renewed through the credit card in the "Lamsa" application?

A1: When subscribing and paying with your credit card for any subscription package available (whether annually, monthly, for six months, or two years), the subscription is automatically renewed unless you cancel it at least 24 hours before the renewal date.

Please follow these steps to manage subscription renewal:

1. Open Lamsa app on your device.
2. Ensure you are logged in using the same account used for the purchase and subscription.
3. Navigate to the settings from the main interface of Lamsa app.

4. Click on "Subscription Information."

5. Choose "Manage Subscription."

6. Select "Cancel Subscription."

7. As we deeply care about educating and developing your child, we regret the cancellation of your subscription. To provide a better experience for your child, we would like to understand the reasons for your cancellation by answering a set of options regarding the cancellation reason. Then, click on "Continue to Cancel Subscription" to complete the cancellation process.

• Upon completing the cancellation steps, the subscription will be fully canceled. No financial deductions will be made and remember that your child can continue enjoying all of Lamsa's content until the end of the paid subscription period with the premium Lamsa account.

Q2: Can I use a specific link to cancel the subscription?

A2: Yes, you can use the following link to directly cancel the subscription. Please make sure to log in with the account used for the purchase or subscription: https://deeplink.lamsaworld.com/SubInfo .